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How to set up a knowledge base with WeWeb?

Explore our detailed guide on setting up a knowledge base with WeWeb. Learn how to create, organize, and manage your information for easy access and understanding.

Matt Graham, CEO of Rapid Developers

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How to set up a knowledge base with WeWeb?

Step 1: Create a WeWeb Account

Before you can set up a knowledge base on WeWeb, you must first create an account if you haven't already. Go to the WeWeb official webpage at weweb.io. Click on the "Start Now" button, provide your full name, email address, and create a password then complete the signup process by verifying your email.

Step 2: Set Up a New Website

After your WeWeb account is fully set up, log in to your account. From your dashboard, click on the "New Website" button to create a new website. You will be directed to a page where you can choose a template or start from scratch. As you're setting up a knowledge base, a simple template may suit your needs best.

Step 3: Customize Your Website

Now you can tailor your website to your precise needs. On the left side of the editor interface, you'll see a number of elements you can include on your web pages. Choose the ones that will best serve the function of your knowledge base (like a FAQ section, bullet points, explainer sections, images, videos and so forth). You can also select the "Pages" tab from the top menu to add or manage your web pages. Simply drag and drop the elements you want to use onto your webpages.

Step 4: Add Your Content

The next step is to add your knowledge base content. If your knowledge base will cover a variety of topics, it may be beneficial to set up different webpages for each topic, or use categories within your pages. Add the necessary text, visuals, and other content, using the editor tools from Step 3. Make your knowledge base user-friendly by providing clear, concise information in an easy-to-navigate format.

Step 5: Preview your Website

Before publishing your knowledge base, you are able to preview it. Click the "Preview" button on the upper right hand side of the dashboard. Review all the pages and the elements you’ve added to make sure everything looks as expected.

Step 6: Publish Your Knowledge Base

Now it’s time to publish your knowledge base. Click the “Publish” button to make your knowledge base go live. If you want to make changes after publishing, you can easily do so by returning to the editor.

A Few Tips for Making Your Knowledge Base Successful

Remember, a knowledge base is a tool for your users to find information and answers to their questions. Keep it organized, easily accessible and simple to navigate. Regularly update it as your product or service evolves. Finally, make sure to track usage so you can continually make improvements based on what your users are searching for and viewing.

Here it is, you’ve set up a knowledge base on WeWeb. Happy knowledge sharing!

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