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Bubble.io and Zoho CRM integration: Step-by-Step Guide 2024

Learn how to effectively integrate Bubble.io with Zoho CRM. Follow our simple, step-by-step guide and add more functionality and automation to your business.

What is Zoho CRM?

Zoho CRM is a cloud-based customer relationship management software solution developed by Zoho Corporation. It is designed to help businesses of all sizes manage customer relations effectively and increase sales productivity. It offers features such as lead and contact management, sales automation, analytics, customer support, and team collaboration. With Zoho CRM, businesses can automate daily tasks, track sales, engage customers across all platforms, and convert more leads to deals.

Matt Graham, CEO of Rapid Developers

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How to integrate Bubble.io with Zoho CRM?

How to Integrate Bubble.io with Zoho CRM

In order to integrate Bubble.io with Zoho CRM, follow these steps:

Step 1: Create Your App on Bubble.io
Create an app on the Bubble.io platform. For doing so, you'll need to:

  • Go to Bubble.io and if you don't have an account yet, sign up.
  • Once logged in, click on the New App button.
  • Provide the necessary details such as the App name and choose a plan that best suits your needs.
  • Click on Create a new app.

Step 2: Install Zoho Plugin
After creating your app on Bubble.io, you need to install Zoho's plugin:

  • On your app's dashboard, go to the Plugins tab.
  • Click on + Add plugins.
  • In the search bar, type in Zoho and select the Zoho CRM plugin.
  • Click on the Install button.

Step 3: Authenticate Zoho CRM
Once the plugin is installed, you need to authenticate Zoho CRM in Bubble.io:

  • Go to the Plugins tab in your Bubble.io app again.
  • You'll see Zoho CRM in your installed plugin list. Click on it.
  • A settings panel will open up. Enter your Zoho CRM's Client ID and Client Secret.
  • The Client ID and Client Secret can be found in the API console of your Zoho Developer Console.
  • If you don’t have a registered app, create one by using the 'Add Client' option under 'Client Credentials' in the Zoho Developer Console. Follow the instructions provided and jot down the “Client ID” and 'Client Secret' that you’ll see upon successfully creating the app.
  • After entering these details, click on Authenticate the App. You will be redirected to Zoho's login, where you'll have to provide your Zoho CRM credentials.

Step 4: Enable API Access in Zoho CRM
In order to allow Bubble.io to communicate with Zoho CRM, you have to provide API access:

  • Login into your Zoho CRM account.
  • Go to Settings.
  • Select Developer Space from the left sidebar.
  • Choose APIs and click on the API Usage.
  • Click on Manage Ratelimit and select the API for which you want to allow access.
  • Come back to the previous page, and you will see your API's Client ID, Client Secret, and Refresh token, which you need to enter into your Bubble.io Zoho plugin.

Step 5: Connect the Zoho CRM Plugin with Your Bubble.io App
After obtaining your API credentials, you can now hook up your Bubble.io application with the Zoho CRM Plugin:

  • Go back to your Bubble.io's Zoho CRM's settings panel.

  • Fill in the corresponding fields with your Zoho CRM's Client ID, Client Secret, and Refresh token.

  • Click on Update after entering the details.

  • Test the plugin by clicking on Initialize the Call.

    • If your credentials are correct, this will be successful, and the plugin will be ready to use with your Bubble.io app.
    • If the initialisation fails, make sure your details are correct and try again.

If you have followed the steps correctly, your Bubble.io app will now be integrated with Zoho CRM. This will allow for secure data transfer between Bubble.io and Zoho CRM and vice versa, adding more functionality and automation to your business. Congratulations, you have successfully integrated Bubble.io with Zoho CRM!

Bubble.io and Zoho CRM integration usecase

Scenario: An insurance company is launching a new policy and is using Bubble.io to create a personalized landing page where potential customers can learn about the policy, provide their information to receive a personalized quote, and request a direct conversation with a sales rep. The company wants to ensure that all leads generated through this page are captured in Zoho CRM for detailed tracking and efficient follow-ups.

Solution: Integrating Bubble.io with Zoho CRM

Landing Page Creation: The insurance company uses Bubble.io to design a captivating landing page, complete with a form for potential customers to fill in their details and interests.

Setting Up The Integration: The company installs the Zoho CRM plugin in Bubble.io and connects it with their Zoho CRM account by adding their API key. They create workflows within Bubble.io that are triggered when the form on the landing page is submitted.

Workflows and Data Sync: Upon form submission, the configured workflow in Bubble.io is activated. The information provided in the form (like name, email, and policy interests) is forwarded to Zoho CRM through the plugin action set.

In Zoho CRM, a new lead is produced with the provided details, and is allocated to a specific lead list related to the new policy for easy tracking and further action.

Lead Nurturing in Zoho CRM: The sales team in the company uses Zoho CRM to organize follow-up tasks, automated emails, updates based on lead behavior, and more.

This allows them to structure their interactions with leads with personalized and relevant communication, thereby increasing the chances of conversion.

Monitoring and Reporting: Owing to integration, the company can effortlessly trace the source of the leads and their interactions within Zoho CRM, allowing them to evaluate the effectiveness of their landing page and the new policy launch.

Benefits:

  • Increased Efficiency: The process of capturing leads is automated, which saves time and minimizes the probability of manual errors.

  • Centralized Data Tracking: All leads are stowed and managed in Zoho CRM, offering a reliable source of truth for the sales team.

  • Personalized Follow-up: The integration propels personalized follow-ups based on leads' individual behaviors and interests, leading to improved conversion rates.

  • Data-Driven Insights: By analyzing the data captured in Zoho CRM, the insurance company can develop strategies to optimize lead generation and conversion rates.

By harmonizing Bubble.io with Zoho CRM, the insurance company can effectively manage leads for their new policy, guaranteeing personalized and timely follow-ups, leading to a more successful policy launch.

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