/bubble-integrations

Bubble.io and UserTesting integration: Step-by-Step Guide 2024

Learn how to integrate Bubble.io with UserTesting effortlessly through our detailed step-by-step guide. Boost your testing efficiency now!

What is UserTesting?

UserTesting is a digital platform that provides companies with user-driven insights. It's used for usability testing, allowing businesses to receive feedback from actual users interacting with their websites, apps, or products. The tool records the screen and voice of the user as they perform specific tasks on the product being evaluated. The platform creates an environment where companies can observe, record, and analyze the user experience, helping them improve and optimize their offerings.

Matt Graham, CEO of Rapid Developers

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How to integrate Bubble.io with UserTesting?

Step 1: Create an account on Bubble.io

Before you start the integration process, ensure that you have an account on Bubble.io. If you don't have one, go to the Bubble.io website and sign-up. The process is straightforward - just provide your email address and set up a password.

Step 2: Create your application on Bubble.io

Launch Bubble.io, then click on the 'New App' button located on the top right side of the dashboard. Provide a unique name for your application and then click on 'Create'. You will now be redirected to the interface of your new application.

Step 3: Navigate to the plugin section on Bubble.io

On the Bubble.io editor page, click on the 'Plugins' tab located on the left side menu of the platform.

Step 4: Install the UserTesting plugin

In the plugin section, click on the '+Add plugins' button. This will open a new page with a search bar. Type 'UserTesting' in the search bar and press enter. Once the UserTesting plugin appears, click on 'Install' to add it to your Bubble.io application.

Step 5: Configure UserTesting plugin

After installing the plugin, you need to configure it. Go back to the main plugins page and click on the UserTesting plugin. You will need to provide your UserTesting API key in the input field provided.

Step 6: Create an account on UserTesting

To get your API key, you need to have a UserTesting account. If you don't have one, head over to the UserTesting website and sign up.

Step 7: Retrieve your UserTesting API Key

After signing up for UserTesting, log in to your account. Click on the 'API' option in the user settings menu. Here you can generate and copy your API key.

Step 8: Provide UserTesting API Key in Plugin settings

Return to your Bubble.io editor, paste the API Key into the required field within the UserTesting plugin configuration settings.

Step 9: Use UserTesting Plugin Actions and Triggers

Once the plugin is installed and appropriately configured, you can employ it within your Bubble.io application. Inside the Workflow tab, you can use the plugin's actions and triggers in your application. This allows you to use UserTesting's functionalities e.g., creating a new test, getting the status of a test, getting the results, etc.

Step 10: Preview your application

After setting up everything, click on the 'Preview' button to see how your UserTesting integrations work within your application. Test the functionality to make sure everything is working as expected. Take note of any error messages which may indicate a problem with the settings.

Step 11: Publish your application

If your UserTesting plugin is functioning as expected, click on the 'Deploy' button to publish your Bubble app.

Step 12: Use UserTesting to Improve your application

With everything in place, use UserTesting to gather insights about your app from actual users. This feedback can guide you in making useful improvements to your application over time. Keep an eye on the results and use them strategically to enhance your user interface and experience.

Bubble.io and UserTesting integration usecase

Scenario: An e-commerce company recently launched a brand new website designed on Bubble.io. They wish to conduct user experience tests on the new website to understand how intuitive the website is for new and existing customers. They decide to use UserTesting to gain insights into their website's user experience and to gather feedback from actual users.

Solution: Integrating Bubble.io with UserTesting

Creating the Website: The company uses Bubble.io to create an engaging website tailored to their audience's eCommerce needs. The website includes an intuitive checkout process, attractive product displays, product filters, search function, customer reviews section, and a FAQ section.

Setting Up the Integration: The UserTesting Plugin is installed in Bubble.io. The company selects the specific pages or aspects of the website they want to conduct user tests on.

Session Recording and User Feedback: With UserTesting, the company invites actual users to test the website. The plugin records users' activities on the webpage and captures their spoken thoughts as they navigate the website from beginning to end. All testing sessions are saved and can be replayed for a comprehensive understanding of the user experience.

Insights and Analysis: The company reviews the recorded sessions and user feedback gathered via UserTesting. They pay attention to areas where users struggled, pages that went unvisited, functions that went unused, products that were well received, and the overall user experience.

Implementing Changes: Based on the insights from UserTesting, the eCommerce company makes necessary adjustments to their Bubble.io website. This could include modifying the checkout process, redesigning product pages or tweaking the site navigation.

Testing, Iterating, and Improving: After making changes, they run more user tests to validate their improvements. The company continues this process of testing, feedback, and improvement until they're satisfied with the user experience.

Benefits:

  • User Insights: With the Bubble.io and UserTesting integration, the eCommerce company gets actionable user experience insights and understands exactly how their customers interact with their website.
  • Improved User Experience: Using direct feedback and viewing recorded user sessions, the company can design a more intuitive and satisfying user journey, leading to increased customer satisfaction and greater sales.
  • Time and Cost Efficiency: By catching usability issues early, the integration helps the company save money on extensive redesigns and boosts the website's success from the get-go.

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