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Learn how to seamlessly integrate Bubble.io with FullStory through our easy, step-by-step guide. Enhance your app tracking today!
FullStory is a digital experience platform that helps businesses improve their online user experience. This tool provides analytical insights into how customers interact with a business's website or app by recording and replaying user sessions. FullStory's capabilities include click mapping, session replay, and funnels analysis. It allows developers to assess and resolve performance issues, and marketers to optimize conversion rates by understanding user behavior better. Therefore, FullStory is a crucial tool for improving digital customer experiences.
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Step 1: Open the FullStory account
Before you start the integration process, ensure you have a FullStory account. If you don't have one, visit https://www.fullstory.com/ and hit the Get Started for Free button to create your account. Follow the instructions given to sign up successfully.
Step 2: Find the FullStory code snippet
Once your account is active, log in to your FullStory account.
Go to the dashboard and click on Settings which is located at the bottom left part of the page. Under Settings, click on Recording.
You will find your FullStory code snippet on this page. This Javascript code needs to be pasted in your Bubble.io project for the integration.
Copy the FS code.
Step 3: Open the Bubble.io account
Now, switch to the Bubble.io platform. If you do not have an account, visit https://bubble.io/ and sign up. Log in to your existing account if you have one.
Step 4: Navigate to Settings
On your Bubble.io dashboard, click on the application you want to integrate with FullStory. Once the application editor page opens, click on the Settings button found on the upper parts of the page.
Step 5: Go to the SEO/Metatags section
From the settings tab, find the SEO/Metatags section. Click on it.
Step 6: Add the FullStory code snippet
Scroll down to an input box labeled Script/meta tags in the header.
In this box, paste the FullStory code snippet you copied from the FullStory dashboard.
Step 7: Save changes
After pasting the code, scroll to the end of the page and click the Save Changes button.
Step 8: Deploy the App
Finally, you need to deploy your application to ensure your changes will reflect on the live version of your app.
To deploy the app, go back to your application editor and click on the Deploy button located at the top of the page.
Follow the instructions to successfully deploy your app on Bubble.io.
Now, the integration is complete. FullStory will start analyzing the behavior of your app users, and you can access these details through your FullStory dashboard.
Step 9: Test the integration
To be completely sure that the integration was successful, navigate to some of the pages of your Bubble.io application. Then, head back to your FullStory account to check if these sessions were recorded. If they are, the integration has been successful.
Cheers, you have now successfully integrated FullStory with Bubble.io!
Always remember, recording user sessions can help you understand how users interact with your app, thereby enabling you to improve user experience.
Scenario: A SaaS company uses Bubble.io to develop and manage their product's web interface. They want to gain insight into users' behavior on their website to understand how they interact with different features and identify any potential usability issues. To do this, they decide to integrate FullStory into their Bubble.io platform.
Solution: Integrating Bubble.io with FullStory
Web Interface Development: The company uses Bubble.io to build a responsive and user-friendly web interface for their SaaS product. This interface includes various elements like user registration, feature navigation, content creation, and user dashboards.
Setting Up the Integration: The company installs the FullStory plugin into Bubble.io and links their FullStory account. They then set up FullStory to start recording user activity on their website.
User Behavior Tracking: FullStory starts capturing each user's interaction on the interface developed through Bubble.io. From page visits, clicks, scrolls, to form inputs, everything is tracked in FullStory.
Identification of Usability Issues: By monitoring the FullStory recordings, the company can identify any usability issues or bugs that users encounter on their site. This could be difficulties in navigating the site, features not working as expected, or any areas causing confusion to the users.
Product Improvement: The insights gained from FullStory allow the company to make necessary changes in the design or functionality of their product for a better user experience.
Benefits:
User Experience Optimization: Understanding users' interactions and friction points facilitates user experience optimization, which in turn increases user satisfaction and engagement.
Bug Detection: FullStory recordings can help detect and fix bugs or issues in the interface.
Product Development: FullStory provides valuable insights for product development, helping the company to enhance features based on user behavior and feedback.
The integration of Bubble.io with FullStory enables the SaaS company to gain a detailed insight into their users' behavior. This data significantly contributes to usability testing, product development, and the overall enhancement of user experience.
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