Master the integration process between Bubble.io and DHL API with our easy step-by-step guide. Make shipping simpler today!
The DHL API (Application Programming Interface) is a set of programming instructions and standards provided by DHL for accessing and integrating DHL services into enterprise software or applications. The API offers capabilities to create shipments, schedule a pick-up, track a shipment, and rate shipments among other functions. It allows developers to connect their e-commerce platforms, websites, or systems directly with DHL's systems, enabling seamless and automated shipping functionalities.
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Step 1: Create Your Bubble.io App
First, navigate to Bubble.io
and sign into your account. If you do not have an account, you will need to create one by clicking on the Sign Up option. Once you are signed into your account, click on the New App
tab on the left panel. You’ll be asked to name your app. You can name it anything you want. Confirm the creation of your new app by clicking on the Create a new app
button.
Step 2: Install API Connector Plugin
Next, on your app’s dashboard, click on the Plugins
tab found on the left panel. On the top of the plugins page, click on the Add plugins
button. This will open a new window with a library of available plugins. Type API Connector
into the search bar and install the API Connector by clicking Install
button.
Step 3: Setup API Connector
After installing the API Connector, click back on its tab found on the left panel in your app’s dashboard to set it up. On the API Connector page, click on the Add another API
button. You’ll need to name your API. You can name it DHL for convenience. In the Authentication
drop-down menu, select the authentication type. DHL API usually uses Basic Authentication
, but this may vary depending on the specific DHL service you are integrating.
For Basic Authentication, you’ll have the option to input a Username
and Password
. These will be the credentials provided by DHL when you register for their API service.
Step 4: Register for DHL API Service
To get your DHL credentials, navigate to DHL API website and sign up for their API service. You might need to have a valid DHL account or create one. Once you have registered, DHL will send you a username and password that you’ll use for the API integration.
Step 5: Make API Requests
Having your credentials ready, head back to Bubble.io and input them into the respective fields in the API Connector. After this, you can begin adding API requests. Requests will be GET
, POST
, PUT
or DELETE
depending on the specifics of the DHL service you are integrating.
Input the DHL API endpoint into the URL
field. The specific structure of this URL may vary but it should be indicated in the DHL API documentation. For instance, for tracking shipments, the API call might be a POST
Request at URL https://api.dhl.com/track/shipments
.
Below the URL
field, there is an option to add Parameters
. These parameters will depend on the specifics of your API call as provided in the DHL documentation. They may include things like TrackingNumber
, ServiceArea
, or other pertinent information related to your request.
Step 6: Initialize API Call
Once you have added all necessary details, click on the Initialize Call
button. If everything is properly set up, Bubble.io will get a response from DHL API and automatically detect data from the API. Your integration should now be complete and the DHL API ready for use in your Bubble.io app.
Step 7: Use API in Your Workflow
To use the API in your app, navigate to the page in your app where you want to use it and open your workflow editor. For instance, if you want to display DHL shipment tracking information when a button is clicked, click on the button in your design view, then click Start/Edit workflow
and add an action. Choose the API action that corresponds with your DHL API call. Bubble.io will make the API call in the background and then you can display the relevant data by dynamically referring to "Result of Step 1's..." in your workflow.
Note: Be aware that DHL may have other security procedures like generating an API Key or using Oauth2 in place of or together with username/password authentication. Be sure to fully read DHL's API documentation to ensure you are properly connecting to their service.
Scenario: An e-commerce company that uses Bubble.io to manage its online storefront wants to improve its shipping process for better customer experience. The company uses DHL for its worldwide deliveries and wants to ensure customers can easily track their orders, know exactly when to expect deliveries, and manage their expectations. To achieve this, they are looking to integrate the DHL API into their Bubble.io app.
Solution: Integrating Bubble.io with DHL API
Storefront and Order Management: The company uses Bubble.io to manage its online storefront, where customers can make purchases, providing their delivery details for shipping.
Setting Up the Integration: The company installs the DHL API plugin in Bubble.io and configures it with their DHL account details. They set up workflows in Bubble.io which trigger when an order is placed and ready for shipping.
Shipping Workflow: When a customer places an order, a workflow is triggered. The delivery details and order information (e.g., weight, dimensions, destination) are automatically sent to DHL using the configured DHL API plugin action. A shipping label is generated for the order and DHL is notified to pick up the package for delivery.
Order Tracking: The DHL API provides realtime tracking information which is displayed to customers on the order status page of the Bubble app. Customers can view tracking information, including estimated arrival time, current package location, and delivery status updates, empowering them with clear and timely information.
Order Management in Bubble.io: The company uses Bubble.io to monitor the status of shipments, manage returns, and handle customer queries about delivery. With the DHL API integration, Bubble.io becomes a centralized system for all order tracking and management.
Customer Service: With detailed tracking information at their fingertips, customer service reps are better equipped to provide timely and accurate answers to customer inquiries about delivery times and status.
Benefits:
Improved Customer Experience: Transparent and regular shipping updates provided by the DHL API integration improve the customer experience by managing delivery expectations.
Efficiency: Automating the shipping process saves time and labor, allowing the company to focus on other aspects of business growth.
Centralized Management: The integration of DHL API with Bubble.io provides a unified platform for order tracking, delivery management, and customer service.
Reduced Errors: Automated shipping labeling and tracking reduces potential errors that can occur with manual handling.
By integrating DHL API with Bubble.io, the e-commerce company can streamline its shipping process, provide a better customer experience, and improve its operational efficiency.
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