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Explore our step-by-step guide on integrating Bubble.io with AfterShip, streamlining your e-commerce business with real-time tracking.
AfterShip is a robust shipment tracking platform designed to boost customer satisfaction by providing all the essential information about parcels and deliveries. It supports more than 740 couriers worldwide, making it useful for e-commerce businesses. AfterShip enables businesses to track all their shipments in one place, send proactive delivery updates to customers and analyze shipping performance. Additionally, it offers features like automated delivery notifications, detailed shipment analytics, and custom tracking pages to enhance customer experience.
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Step 1: Start by having an account on Bubble.io and AfterShip
Before you get started, you must ensure that you already have an AfterShip account and a Bubble.io account. Both accounts are necessary to make the integration work. You can sign up for AfterShip here: AfterShip Registration, and for Bubble.io here: Bubble.io Registration.
Step 2: Obtain AfterShip API Key
This step involves getting your AfterShip API Key. Go to your AfterShip account, from the AfterShip dashboard, move your cursor to the lower-left corner of the screen and click Settings. From the drop-down menu, click API. Your API Key will be visible here.
Step 3: Create a New Bubble.io application
Go to the dashboard of Bubble.io and click New app. You will need to provide an application name and then click Create new app. This leads you to the Application Editor Interface.
Step 4: Go to Plugins Tab on Bubble.io
In the Application Editor Interface, find the tab called Plugins on the left-hand side menu and click on it. Assist Bubble.io in identifying your need by clicking on the Add plugins button that unfolds from the Plugins tab.
Step 5: Search for AfterShip Plugin
After clicking Add plugins, you will be presented with a search box. Type AfterShip in this search box, and Bubble.io will provide you with the desired plugin.
Step 6: Install AfterShip Plugin
After identifying the AfterShip plugin, point your cursor to it and click the Install button. Bubble.io will now have access to AfterShip and is ready to receive integration web service.
Step 7: Input AfterShip API Key
In the plugins tab, AfterShip will appear in your installed plugins list. Click on it to open the plugin settings, locate and click on API Key box. Paste your AfterShip API Key from Step 2 here. Do not forget to save your progress by clicking on Save.
Step 8: Use AfterShip
You will while integrating the AfterShip service into your workflow need to use the different actions available through the plugin. To do this, return to the Design Tab and navigate to the workflow of the element that will be using AfterShip services.
Click on Add Action, that slides down Plugins. From the items that appear, you can choose AfterShip and from the following drop-down menu, you can select the necessary service for your app. You can access both, the shipment tracking action and the courier detecting action under this.
Step 9: Test AfterShip Integration
You have now effectively integrated AfterShip with Bubble.io, and it's time to run tests to ensure that everything functions as planned. It is advisable to test AfterShip’s functionality in multiple scenarios to ensure seamless handling.
Step 10: Make Adjustments as Needed
After testing your new Bubble.io integration with AfterShip, you can make changes, adjust, and make it work perfectly per your needs. This is the essence of Bubble.io as a tool – its flexibility and ability to adapt to your workflow.
Congratulations, you've now learned how to integrate Bubble.io with AfterShip!
Scenario: An ecommerce company wants to provide an improved shopping experience for its customers by providing real-time tracking of their order shipments. They use Bubble.io to build their online store including the user interface for order placements and tracking. They want to integrate AfterShip for tracking these orders and providing updates to customers in a timely manner.
Solution: Integrating Bubble.io with AfterShip
Ecommerce Platform Creation: The company uses Bubble.io to design and develop their ecommerce platform including the features for users to place and track their orders.
Setting Up the Integration: The ecommerce company installs the AfterShip plugin in Bubble.io and configures it with their AfterShip API key. They set up workflows in Bubble.io that are triggered when an order is placed or when a tracking update is received from AfterShip.
Tracking Data Sync Workflow: When a customer places an order, a workflow is triggered. A unique tracking number is assigned to the order and it's automatically sent to AfterShip using the configured AfterShip plugin action.
Real-Time Updates Workflow: As AfterShip receives updates from couriers about the order shipments, these updates are automatically pushed to Bubble.io. The ecommerce store built on Bubble.io then updates the tracking information visible to customers in real time on their order tracking page.
Improved Customer Experience: By integrating both platforms, the ecommerce company provides their customers with real-time updates about their order shipments, boosting customer satisfaction and trust. Customers can track their orders within the ecommerce store itself without needing to visit the courier's website.
Benefits:
Efficiency: Automating the shipment tracking process with AfterShip saves time and reduces the chances of errors.
Improved Customer Satisfaction: Providing customers with real-time tracking updates increases their confidence in the company and can lead to higher customer satisfaction and repeat purchases.
Streamlined Processes: The integration gives the company a clear and efficient process for managing courier communication, reducing delivery-related customer inquiries.
By integrating Bubble.io with AfterShip, the ecommerce company can provide a superior shopping experience to their customers, ensuring timely and accurate shipment tracking updates and ultimately driving customer retention and growth.
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