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How to Integrate Retool with Bing Ads (Microsoft Advertising)

Connect Retool to Microsoft Advertising (Bing Ads) using a REST API Resource with Azure AD OAuth 2.0 authentication. Configure your developer token, client ID, and OAuth credentials, then use the Reporting API to submit async report requests and download campaign performance data — building a Microsoft Advertising analytics dashboard that can be displayed alongside Google Ads data for cross-engine comparison.

What you'll learn

  • How to obtain a Microsoft Advertising developer token and configure Azure AD OAuth credentials for Retool
  • How to set up a Retool REST API Resource with Bearer token and DeveloperToken header authentication
  • How to submit async report requests and poll for completion using the Microsoft Advertising Reporting API
  • How to build a campaign performance dashboard showing impressions, clicks, CTR, and cost metrics
  • How to create a cross-engine comparison view that displays Bing and Google Ads performance side by side
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Intermediate17 min read30 minutesMarketingLast updated April 2026RapidDev Engineering Team
TL;DR

Connect Retool to Microsoft Advertising (Bing Ads) using a REST API Resource with Azure AD OAuth 2.0 authentication. Configure your developer token, client ID, and OAuth credentials, then use the Reporting API to submit async report requests and download campaign performance data — building a Microsoft Advertising analytics dashboard that can be displayed alongside Google Ads data for cross-engine comparison.

Quick facts about this guide
FactValue
ToolBing Ads (Microsoft Advertising)
CategoryMarketing
MethodREST API Resource
DifficultyIntermediate
Time required30 minutes
Last updatedApril 2026

Why Build a Retool Microsoft Advertising Dashboard?

Marketing analytics teams running paid search campaigns on both Google and Microsoft Advertising (Bing) typically have to switch between two separate platforms to understand their full search advertising performance. A Retool Microsoft Advertising dashboard solves this by bringing Bing campaign data into the same interface as your other marketing data — whether that's Google Ads metrics from another REST resource, CRM data, or revenue data from your e-commerce platform. Operations teams can see the complete paid search picture without toggling between platforms.

Microsoft Advertising reaches a distinct audience through Bing, Microsoft Edge, and the LinkedIn Audience Network, making it a meaningful channel for B2B advertisers in particular. Teams running large keyword portfolios across multiple accounts need faster ways to spot performance changes — keyword degradation, budget exhaustion, quality score drops — than Microsoft Advertising's native reporting UI provides. A Retool dashboard with automatic refresh and configurable alerts surfaces these issues in real time for media buyers and PPC managers.

The Microsoft Advertising API uses an asynchronous reporting model — you submit a report request, wait for it to generate, then download it — which is more complex than a simple REST query but produces comprehensive data including keyword-level metrics, device segmentation, and geographic breakdowns. Retool's query chaining (event handlers triggering subsequent queries) handles this flow cleanly: submit the request, poll the status, and load the data automatically when ready. The result is a rich analytics dashboard that would take significant engineering effort to build from scratch.

Integration method

REST API Resource

Microsoft Advertising requires two layers of authentication: an Azure AD OAuth 2.0 access token for user/account authentication, and a developer token for API access authorization. In Retool, you configure a REST API Resource targeting the Microsoft Advertising REST API, with Bearer token authentication using the OAuth access token and a custom DeveloperToken header. The Reporting API generates reports asynchronously — you submit a report request, poll for completion, then download the report URL returned. Retool proxies all calls server-side.

Prerequisites

  • A Retool account (Cloud or self-hosted) with permission to add Resources
  • A Microsoft Advertising account with active campaigns and API access approved
  • A Microsoft Advertising developer token — obtained by registering at https://developers.ads.microsoft.com and applying for a developer token (approval can take 5-7 business days for new accounts)
  • An Azure AD app registration with the Microsoft Advertising API permission scope — created in the Azure Portal or Microsoft Advertising developer portal
  • Your Azure AD app's Client ID and a valid OAuth 2.0 access token obtained using the authorization code flow or client credentials flow for your account

Step-by-step guide

1

Obtain a developer token and set up Azure AD OAuth credentials

Microsoft Advertising requires two separate credentials: a developer token (identifies your API application) and an OAuth access token (authenticates the specific user account). First, obtain a developer token: sign in to the Microsoft Advertising UI at ads.microsoft.com. Go to Tools → API Center. If you don't have a developer token yet, click Apply for a Developer Token. For testing, you can immediately use the 'BBBBBBBBBBBB' sandbox developer token. For production, you'll receive your assigned developer token after approval — it appears in the API Center under your account settings. Next, set up the Azure AD app registration. Navigate to the Azure Portal (portal.azure.com) → Azure Active Directory → App registrations → New registration: - Name: 'Retool Microsoft Advertising' - Supported account types: Accounts in any organizational directory (for business accounts) or Personal Microsoft accounts (for personal MSA accounts) - Redirect URI: https://login.microsoftonline.com/common/oauth2/nativeclient (for desktop/server flows) After registration, go to API permissions → Add a permission → APIs my organization uses → search for 'Microsoft Advertising' → add the required scope (typically https://ads.microsoft.com/msads.manage). For a server-side Retool integration, use the client credentials flow if your Microsoft Advertising account supports it, or obtain a long-lived refresh token through the authorization code flow. Store the resulting access token and your developer token as Retool configuration variables: - BING_ADS_DEVELOPER_TOKEN: your developer token - BING_ADS_ACCESS_TOKEN: your OAuth access token (refresh periodically) - BING_ADS_CUSTOMER_ID: your Microsoft Advertising customer ID - BING_ADS_ACCOUNT_ID: your advertising account ID

Pro tip: Microsoft Advertising access tokens expire after 1 hour for user-delegated OAuth flows. For long-running Retool dashboards, implement a token refresh strategy using your refresh token: create a background Retool Workflow that runs hourly to exchange the refresh token for a new access token and update the configuration variable.

Expected result: You have a developer token, an Azure AD app registration, and an OAuth access token stored as Retool configuration variables. You know your Microsoft Advertising customer ID and account ID from the Microsoft Advertising UI (found in the top-right account selector).

2

Configure the REST API Resource with dual authentication headers

Microsoft Advertising's REST API requires two authentication elements on every request: an Authorization Bearer token (OAuth) and a DeveloperToken header. Open Retool → Resources tab → Add Resource → REST API. Configure the resource: - Name: 'Microsoft Advertising (Bing Ads)' - Base URL: https://reporting.api.bingads.microsoft.com (for reporting operations) — you may also need https://campaign.api.bingads.microsoft.com for campaign management operations - Authentication: None (we add both auth elements as custom headers) Add the following default headers: - Authorization: Bearer {{ retoolContext.configVars.BING_ADS_ACCESS_TOKEN }} - DeveloperToken: {{ retoolContext.configVars.BING_ADS_DEVELOPER_TOKEN }} - Content-Type: application/json - CustomerAccountId: {{ retoolContext.configVars.BING_ADS_ACCOUNT_ID }} - CustomerId: {{ retoolContext.configVars.BING_ADS_CUSTOMER_ID }} The CustomerAccountId and CustomerId headers tell the API which account and customer context to use for the request — required for all Microsoft Advertising API calls. Create a second REST API Resource for campaign management if needed: - Name: 'Microsoft Advertising Campaign API' - Base URL: https://campaign.api.bingads.microsoft.com - Same headers as above Click Save Changes and Test Connection for both resources.

Pro tip: The CustomerAccountId header corresponds to the 'Account ID' shown in the Microsoft Advertising UI (a numeric ID), while CustomerId corresponds to the 'Customer ID' (also numeric, one level up from accounts). Both are visible in the Microsoft Advertising URL: ui.ads.microsoft.com/campaign?cid=CUSTOMER_ID&aid=ACCOUNT_ID.

Expected result: Both Microsoft Advertising resources appear in the Resources list. Test Connection returns responses from the Reporting and Campaign API base URLs confirming the authentication headers are valid.

3

Submit a performance report request and poll for completion

Microsoft Advertising's Reporting API is asynchronous: you submit a report request, receive a report request ID, poll until the status is Success, then download the report from the provided download URL. Create a 'Submit Report Request' query: - Method: POST - Path: /v13/Reporting/SubmitGenerateReport - Body: ```json { "ReportRequest": { "Format": "Csv", "ReportName": "RetoolCampaignReport", "ReturnOnlyCompleteData": false, "Type": "CampaignPerformanceReport", "Aggregation": "Daily", "Columns": ["TimePeriod", "CampaignName", "CampaignId", "Impressions", "Clicks", "Ctr", "AverageCpc", "Spend", "Conversions", "ConversionRate"], "Scope": { "AccountIds": [{{ retoolContext.configVars.BING_ADS_ACCOUNT_ID }}] }, "Time": { "PredefinedTime": "Last30Days" } } } ``` This returns a ReportRequestId. Create a polling query: - Method: GET - Path: /v13/Reporting/PollGenerateReport - URL parameter: ReportRequestId → {{ submitReportQuery.data.ReportRequestId }} Set the polling query to run when submitReportQuery succeeds. Add an event handler that re-triggers the poll query if the status is 'Pending' or 'InProgress'. When status is 'Success', the response contains a ReportDownloadUrl — trigger a download query to fetch the CSV data from that URL. Create the download query: - Method: GET (no resource — use 'Run JS Code' to fetch the URL) - Or configure a third resource with Base URL set dynamically to the download URL Display a loading state while the report generates using a Retool Loading component bound to the query status.

reportPollHandler.js
1// Poll and download handler — JavaScript query to manage the async report flow
2// This runs after pollReportQuery returns a Success status
3const pollResult = pollReportQuery.data;
4if (!pollResult) return { status: 'not_started', data: [] };
5if (pollResult.Status === 'Success' && pollResult.ReportDownloadUrl) {
6 // Return the download URL for the next query to fetch
7 return {
8 status: 'ready',
9 download_url: pollResult.ReportDownloadUrl,
10 report_id: pollResult.ReportRequestId
11 };
12} else if (pollResult.Status === 'Error') {
13 return {
14 status: 'error',
15 error_message: pollResult.TrackingId || 'Report generation failed'
16 };
17} else {
18 return {
19 status: 'pending',
20 tracking_id: pollResult.TrackingId
21 };
22}

Pro tip: Microsoft Advertising report generation typically takes 30 seconds to 5 minutes depending on the date range and columns requested. Rather than polling repeatedly in a tight loop, set the poll query to trigger manually via a 'Refresh' button, or use a Retool Timer component to poll every 30 seconds automatically.

Expected result: The submit query returns a ReportRequestId. The poll query checks the report status. When complete, the download URL is available for fetching the CSV report data. A loading indicator shows while the report is being generated.

4

Parse the CSV report and display campaign metrics in tables and charts

Microsoft Advertising reports are returned as ZIP-compressed CSV files. The CSV download URL from the poll response points to a ZIP archive containing the report CSV. Since Retool queries can't natively decompress ZIP files, implement a lightweight approach: use the report download URL directly in a fetch request within a JavaScript query, or configure the report to return uncompressed CSV by setting ReturnOnlyCompleteData and a smaller date range. For a practical approach, use a JavaScript query to fetch and parse the CSV: - Create a 'Run JS Code' query type (no resource) - Use Retool's built-in fetch with the download URL from the poll response - Parse the CSV rows using a manual split approach Alternatively, set up a Retool Workflow that runs on a schedule: the Workflow submits the report request, waits for completion, downloads the CSV, parses it, and stores the cleaned data in an internal Retool Database or PostgreSQL table. Your Retool app then queries this internal table instead of the Microsoft Advertising API directly — much simpler and faster for the end user. Create a transformer to parse CSV text into table rows. Bind the data to: - A Table component showing campaign performance metrics - A Chart component (Line chart for daily spend trend, Bar chart for clicks by campaign) - Statistics components in the header for totals (total impressions, total clicks, total spend, average CTR)

csvReportParser.js
1// CSV parser transformer for Microsoft Advertising report data
2// Input: data is the raw CSV text from the report download URL
3// Microsoft Advertising CSVs have a metadata header row before column names
4const lines = (typeof data === 'string' ? data : '').split('\n');
5// Skip report metadata rows (usually first few lines before the column header)
6const headerLineIndex = lines.findIndex(line => line.includes('CampaignName') || line.includes('Impressions'));
7if (headerLineIndex === -1) return [];
8const headers = lines[headerLineIndex].split(',').map(h => h.replace(/"/g, '').trim());
9const rows = [];
10for (let i = headerLineIndex + 1; i < lines.length; i++) {
11 const line = lines[i].trim();
12 if (!line || line.startsWith('"Total"') || line.startsWith('"Grand Total"')) continue;
13 const values = line.split(',').map(v => v.replace(/"/g, '').trim());
14 if (values.length < headers.length) continue;
15 const row = {};
16 headers.forEach((header, idx) => {
17 row[header.toLowerCase().replace(/\s+/g, '_')] = values[idx] || '';
18 });
19 row.spend_numeric = parseFloat(row.spend || '0');
20 row.clicks_numeric = parseInt(row.clicks || '0');
21 row.impressions_numeric = parseInt(row.impressions || '0');
22 rows.push(row);
23}
24return rows;

Pro tip: Microsoft Advertising CSV reports include summary rows at the bottom ('Total' and 'Grand Total' rows) that should be filtered out before displaying in a table — the transformer above handles this by skipping rows that start with those labels.

Expected result: Campaign performance data populates a table with impressions, clicks, CTR, CPC, and spend columns. A line chart shows daily spend trends. Summary statistics show total metrics for the selected period.

5

Build a cross-engine comparison view and schedule automated reports

Create the Bing vs Google comparison view by adding a second resource targeting your Google Ads API and combining results in a transformer. Structure the comparison as a Table with two rows per campaign: one showing Bing data and one showing Google data, or side-by-side columns (BingClicks, GoogleClicks, BingCPC, GoogleCPC) for campaigns mapped across both platforms. The campaign mapping is stored in an internal database table (campaign_mapping with columns: bing_campaign_id, google_campaign_id, campaign_label). Query this table via your database resource to join Bing and Google campaign data by label. Create a JavaScript transformer that joins the two datasets: 1. Get Bing campaign data from bingReportQuery.data 2. Get Google campaign data from googleAdsQuery.data 3. Get the mapping from campaignMappingQuery.data 4. Merge by campaign label, create side-by-side comparison rows For automated reporting, set up a Retool Workflow: - Schedule trigger: Monday 8 AM - Step 1: Submit Microsoft Advertising report request (Resource Query block) - Step 2: Wait 2 minutes (add a delay or loop with poll) - Step 3: Download and parse report CSV (JavaScript block) - Step 4: Store results in internal database (Resource Query block targeting PostgreSQL) - Step 5: Send Slack notification with key metrics summary (Slack Resource Query block) This ensures the team starts each week with fresh Bing performance data already in the dashboard without anyone having to trigger a report manually.

crossEngineComparison.js
1// Cross-engine comparison transformer
2// Joins Bing and Google campaign data using the campaign_mapping table
3const bingData = bingReportQuery.data || [];
4const googleData = googleAdsQuery.data || [];
5const mappings = campaignMappingQuery.data || [];
6return mappings.map(map => {
7 const bing = bingData.find(b => String(b.campaignid) === String(map.bing_campaign_id)) || {};
8 const google = googleData.find(g => String(g.campaign_id) === String(map.google_campaign_id)) || {};
9 return {
10 campaign_label: map.campaign_label,
11 bing_impressions: parseInt(bing.impressions_numeric || 0).toLocaleString(),
12 google_impressions: parseInt(google.impressions || 0).toLocaleString(),
13 bing_clicks: parseInt(bing.clicks_numeric || 0).toLocaleString(),
14 google_clicks: parseInt(google.clicks || 0).toLocaleString(),
15 bing_spend: '$' + parseFloat(bing.spend_numeric || 0).toFixed(2),
16 google_spend: '$' + parseFloat(google.cost || 0).toFixed(2),
17 bing_cpc: '$' + (bing.clicks_numeric > 0 ? (bing.spend_numeric / bing.clicks_numeric).toFixed(2) : '0.00'),
18 google_cpc: '$' + (parseFloat(google.average_cpc || '0')).toFixed(2)
19 };
20});

Pro tip: For complex multi-account Microsoft Advertising setups, custom report schemas, and automated cross-channel analytics workflows, RapidDev's team can help architect and build your Retool solution.

Expected result: A comparison table displays Bing vs Google metrics side-by-side for each mapped campaign. A scheduled Workflow delivers weekly performance reports to the team's Slack channel. The dashboard auto-populates from the internal database without requiring manual report submission each time.

Common use cases

Build a campaign performance monitoring dashboard

Create a Retool dashboard that submits a Microsoft Advertising performance report for the past 30 days, displaying campaign-level impressions, clicks, CTR, average CPC, and total spend. Add date range controls to change the reporting period and campaign status filters to focus on active vs. paused campaigns. Include a Chart component showing daily spend trends.

Retool Prompt

Build a Microsoft Advertising campaign dashboard with a 30-day default date range and a campaign status filter (All, Active, Paused, Budget Exhausted). Submit a CampaignPerformanceReport request and display results in a table with columns for Campaign Name, Impressions, Clicks, CTR, Avg CPC, and Total Spend. Add a Bar Chart showing daily spend over the selected period. Include summary cards for total spend, total clicks, average CTR, and total conversions.

Copy this prompt to try it in Retool

Build a keyword performance and quality score tracker

Create a Retool panel that pulls keyword-level performance data from Microsoft Advertising, showing keyword text, match type, quality score, average position, impression share, and conversion rate. Add filters for keywords below a quality score threshold and those with impression share below a competitive target. Surface optimization opportunities like high-spend, low-conversion keywords.

Retool Prompt

Build a keyword performance panel that requests a KeywordPerformanceReport from Microsoft Advertising. Display keywords in a table with keyword text, match type, campaign, ad group, quality score (color-coded: red below 4, yellow 4-6, green 7+), impressions, clicks, CTR, avg CPC, and conversions. Add a filter for 'Low Quality Score' (quality score below 5) and 'High Spend Low Conversion' (spend above $50, conversions 0). Include a Sort by Spend button to surface the costliest underperforming keywords.

Copy this prompt to try it in Retool

Build a cross-engine Bing vs Google Ads comparison panel

Create a Retool comparison dashboard that displays Microsoft Advertising campaign performance alongside Google Ads performance for the same date range, enabling side-by-side comparison of CPCs, conversion rates, and ROAS across both search engines. Use this to identify budget allocation opportunities between platforms.

Retool Prompt

Build a cross-engine comparison panel with a date range picker and a campaign mapping table (stored in the internal campaign_mapping database) that links Google Ads campaign IDs to their Bing Ads equivalents. Query both Microsoft Advertising and Google Ads APIs for the selected date range. Display a comparison table with one row per matched campaign pair showing Bing vs Google metrics: Spend, Clicks, CTR, Avg CPC, Conversions, and ROAS. Add a Chart component showing monthly ROAS trend for Bing vs Google side by side.

Copy this prompt to try it in Retool

Troubleshooting

API returns 'AuthenticationTokenExpired' or 401 on all requests

Cause: Microsoft Advertising OAuth access tokens expire after 1 hour for user-delegated auth flows. The stored access token in the Retool configuration variable is no longer valid.

Solution: Obtain a new access token using your refresh token via the Microsoft identity platform token endpoint (POST to https://login.microsoftonline.com/common/oauth2/v2.0/token with grant_type=refresh_token). Update the BING_ADS_ACCESS_TOKEN configuration variable in Retool Settings. For a permanent solution, set up a Retool Workflow that refreshes the token hourly using the refresh token and updates the configuration variable automatically.

Report request returns 'InvalidDeveloperToken' error

Cause: The developer token in the DeveloperToken header is missing, incorrect, or was copied with surrounding whitespace from the Microsoft Advertising API Center page.

Solution: Navigate to Microsoft Advertising UI → Tools → API Center and copy your developer token again. Update the BING_ADS_DEVELOPER_TOKEN configuration variable in Retool. Verify there are no leading or trailing spaces in the value. If using the sandbox environment, use the universal sandbox developer token 'BBBBBBBBBBBB' instead.

PollGenerateReport always returns 'Pending' status and never completes

Cause: The date range or column selection in the report request is too large, causing generation to take longer than expected. Complex reports with many dimensions, large date ranges, or accounts with high data volume can take 5-15 minutes.

Solution: Reduce the date range in the report request (try Last7Days or Last14Days instead of Last30Days). Remove optional report columns that aren't displayed in your dashboard to reduce report complexity. Wait at least 5 minutes before concluding a report has failed — poll status manually using the ReportRequestId rather than an automated tight loop. For monitoring, add a timestamp to the UI showing when the report was submitted.

CustomerAccountId and CustomerId header values cause 'CustomerNotFound' errors

Cause: The CustomerAccountId (Account ID) and CustomerId (Customer ID) values are swapped, or the account ID belongs to a different customer than the customer ID specified.

Solution: In the Microsoft Advertising UI, your customer ID and account ID are visible in the URL: ui.ads.microsoft.com/campaign?cid=CUSTOMER_ID&aid=ACCOUNT_ID. The CustomerId header takes the 'cid' value and CustomerAccountId takes the 'aid' value. These are different numeric IDs — verify you haven't swapped them. For multi-account setups, each managed account has its own account ID (aid) but they all share the same customer ID (cid) for a given MCC.

Best practices

  • Store all Microsoft Advertising credentials (developer token, access token, customer ID, account ID) as secret configuration variables in Retool Settings → Configuration Variables — never hardcode them in headers or query bodies
  • Implement OAuth token refresh logic using a Retool Workflow on a 50-minute schedule to automatically refresh the access token before it expires, preventing 401 errors during active dashboard sessions
  • Use Retool's internal database or a PostgreSQL table to cache report results rather than fetching from Microsoft Advertising's API on every page load — schedule report generation overnight and serve cached data during the day
  • Request only the report columns you actually display in your dashboard — unnecessary columns increase report generation time and file size significantly
  • Use predefined time periods (Last7Days, Last30Days, LastWeek, LastMonth) from Microsoft Advertising's PredefinedTime enum where possible, falling back to CustomDateRangeStart/End only when specific date ranges are required
  • Add timeout handling for report polling — if a report hasn't completed within 10 minutes, display an error message and offer a 'Retry' button rather than leaving users waiting indefinitely
  • For multi-account (MCC) setups, parameterize the CustomerAccountId header with a Select component to allow switching between accounts without changing the resource configuration

Alternatives

Frequently asked questions

Does Microsoft Advertising have a Retool native connector?

No. Microsoft Advertising does not have a native connector in Retool's Resources catalog. You connect via a REST API Resource with Bearer token authentication and a custom DeveloperToken header. This approach requires manually managing OAuth token refresh and handling the asynchronous report generation flow, but provides full access to Microsoft Advertising's reporting, campaign management, and account APIs.

How do I get a Microsoft Advertising developer token for a new account?

Sign in to the Microsoft Advertising web UI and navigate to Tools → API Center. New accounts may see an option to 'Apply for a Developer Token' — this requires completing an application that Microsoft reviews before approval. Approval typically takes 5-7 business days. For immediate testing, use the universal sandbox developer token 'BBBBBBBBBBBB' against Microsoft Advertising's sandbox environment. Production accounts that already have approved API access show the developer token directly in the API Center.

Can I query Microsoft Advertising campaign data without the async reporting API?

Limited data is available through the Campaign Management API (campaign.api.bingads.microsoft.com) synchronously — you can retrieve campaign settings, status, and budget information without report generation. However, performance metrics (impressions, clicks, spend, conversions) are only available through the Reporting API's asynchronous report generation flow. For real-time-like performance data, schedule overnight report generation and serve cached results from your database during the day.

How do I connect Retool to multiple Microsoft Advertising accounts or an MCC?

Microsoft Advertising's MCC (manager account) structure uses a single customer ID at the top level with multiple sub-account IDs. For a multi-account Retool dashboard, store each account ID separately and use a Select component to switch the CustomerAccountId header value between accounts. Create a Retool configuration variable for each account's ID, or store account IDs in a database table that populates the account selector dropdown. Each selected account's data requires a separate report request since reports are scoped to a single account.

What types of reports can I generate from Microsoft Advertising in Retool?

Microsoft Advertising's Reporting API supports over 30 report types covering campaigns (CampaignPerformanceReport), ad groups (AdGroupPerformanceReport), keywords (KeywordPerformanceReport), ads (AdPerformanceReport), audiences (AudiencePerformanceReport), geographic data (GeoLocationPerformanceReport), and search terms (SearchQueryPerformanceReport). Each report type supports different column combinations — check Microsoft Advertising's API documentation for available columns per report type when configuring your Retool queries.

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