Get your dream built 10x faster
/ai-build-errors-debug-solutions-library

How to Fix 'Request blocked by safety system' in OpenAI API

Discover step-by-step solutions to resolve 'Request blocked by safety system' issues in OpenAI API efficiently.

Book a Free Consultation
bubble gold agency certificate
Matt Graham, CEO of Rapid Developers

Book a call with an Expert

Stuck on an error? Book a 30-minute call with an engineer and get a direct fix + next steps. No pressure, no commitment.

Book a free consultation

What is Request blocked by safety system in OpenAI API

 

Understanding the "Request Blocked by Safety System" Message

 

The "Request blocked by safety system" message is a notification from the OpenAI API that indicates the system's safety layer has prevented the processing of a request. This message is part of a built‐in mechanism designed to ensure that both the input and the resulting output adhere to established safe usage guidelines.

The OpenAI API is built with an integrated safety system that continuously monitors interactions. When a request is sent, the system evaluates it against a set of predefined criteria to ensure it is appropriate and aligns with responsible use standards. If the input appears to conflict with these guidelines, the safety system will intervene, resulting in the request being blocked rather than processed.

  • Safety system: A part of the API that reviews requests for potentially unsafe or inappropriate content.
  • API (Application Programming Interface): A set of rules that allows one piece of software to interact with another, in this case, the OpenAI service.

Imagine that the safety system functions as a vigilant assistant looking out for requests that may not meet agreed-upon standards. It ensures that the technology is used in a manner that is secure and responsible.

 

Example of Making an API Request

 

Below is a simple code example that demonstrates how one might interact with the OpenAI API. This example is meant to show the request process. If the safety system triggers, the response may include the message mentioned:

  ``` import openai

try:
response = openai.Completion.create(
engine="text-davinci-003", // Specify the engine to use
prompt="Your input here", // Input that the API should process
max_tokens=50 // Limit the output to 50 tokens (words/parts)
)
print(response)
except openai.error.InvalidRequestError as e:
// If a blocked request is detected, the error message may indicate it was blocked by the safety system
print("Error:", e)

 
<p>This example demonstrates a typical API call. The safety system works behind the scenes, meaning that while you may only see the final error message, the underlying process is designed to enforce safety and responsible usage.</p>
<p><strong>In summary</strong>, the "Request blocked by safety system" message is OpenAI’s way of informing you that the request you attempted to make did not pass the rigorous checks in place. The safety system plays a crucial role in maintaining the integrity and ethical use of the service, ensuring that interactions remain within the defined safe parameters.</p>
&nbsp;

Book Your Free 30-Minute Call

If your app keeps breaking, you don’t have to guess why. Talk to an engineer for 30 minutes and walk away with a clear solution — zero obligation.

Book a Free Consultation

What Causes Request blocked by safety system in OpenAI API

Content Policy Violation:

 

The safety system may block a request if it includes text that violates OpenAI’s content policies. This means that certain words or topics which are deemed harmful or dangerous according to OpenAI’s guidelines are automatically flagged.

Harmful or Sensitive Content Detection:

 

The system is designed to recognize content associated with self-harm, violence, or other sensitive subject matters. When a request includes such content, even unintentionally, the safety protocols trigger a block to prevent potential misuse.

Malicious Intent or Abuse Patterns:

 

Requests that exhibit patterns resembling instructions for harmful or abusive actions are identified by the safety system. OpenAI’s API is tuned to detect any input that may seem to promote or enable malicious behaviors.

Disallowed Topic Engagement:

 

If a request revolves around topics that are explicitly disallowed—such as hate speech or extremist ideologies—the safety system intervenes. This is because these topics are recognized as high-risk and do not comply with established usage guidelines.

Inappropriate Query Formatting:

 

Sometimes, the structure or phrasing of a query can mimic patterns known for generating unsafe or objectionable responses. This inappropriate formatting, even if inadvertent, can lead the system to block the request.

Automated Risk Assessment Trigger:

 

The OpenAI API uses automated risk assessment methods to evaluate requests in real time. If the combined elements of the input produce a risk score above a safe threshold, the intersection of flags triggers a block by the safety system.

How to Fix Request blocked by safety system in OpenAI API

 

How to Resolve the Issue

 
  • Refine Your Request Prompt – Adjust the wording of your prompt so that it clearly asks for safe, specific, and context-aware completions. Sometimes even a small change in phrasing can help meet the guidelines enforced by the API.
  • Leverage System Instructions – When constructing your request, include a strong system message that guides the AI to behave appropriately. For example, specify that the assistant must avoid sensitive topics, and provide explicit context to ensure the reply stays within acceptable boundaries.
  • Use Alternative Phrasings – Instead of asking for information that might be flagged, rephrase the prompt to emphasize safety and clarity. This approach helps the AI understand that it should restrict sensitive content.
  • Implement Retry Logic – Incorporate a process in your code that catches the error indicating a safety block, then modifies the request (by further refining the prompt or adding extra clarification) and retries. This means automatically handling the situation so your application doesn’t fail abruptly.
  • Adjust Temperature and Max Tokens – In certain cases, lowering the temperature (which controls randomness) and limiting max tokens (which controls the length) can reduce the chance that the response drifts into areas flagged by the safety system.
 

Example Code Implementation

  ``` import openai

Set your OpenAI API key

openai.api_key = 'YOUR_API_KEY'

def get_safe_completion(user_prompt):
try:
response = openai.ChatCompletion.create(
model="gpt-4",
messages=[
{"role": "system", "content": "You are a friendly assistant that provides safe, clear, and context-aware responses."},
{"role": "user", "content": user_prompt}
],
temperature=0.5, // Lower temperature for more controlled responses
max_tokens=400 // Ensure response is concise
)
return response
except openai.error.InvalidRequestError as e:
# If request is blocked by safety system, modify the prompt and retry
# This second prompt adds further clarification to ensure safety
safe_prompt = f"{user_prompt} Please ensure that your response avoids any sensitive topics."
response = openai.ChatCompletion.create(
model="gpt-4",
messages=[
{"role": "system", "content": "You are a friendly assistant that provides safe, clear, and context-aware responses."},
{"role": "user", "content": safe_prompt}
],
temperature=0.5,
max_tokens=400
)
return response

Example usage:

user_request = "Please provide detailed guidance on a technical topic." // Replace with your actual prompt
result = get_safe_completion(user_request)
print(result)

&nbsp;
<h3>Additional Tips</h3>
&nbsp;
<ul>
  <li><strong>Provide Context Explicitly</strong> – If your request involves specialized topics, include enough context in your prompt. This helps the AI understand exactly what is expected.</li>
  <li><strong>Test Different Phrasings</strong> – Experiment with slight modifications to your prompt. Sometimes testing two or three versions can reveal one that avoids triggering the safety system.</li>
  <li><strong>Monitor and Log Responses</strong> – Keep a log of prompts that result in safety errors. Over time, you can analyze these prompts and develop a list of adjustments to avoid similar issues.</li>
  <li><strong>Stay Informed</strong> – OpenAI occasionally updates the models and their safety features. Regularly reviewing the latest developer notes can provide insights on how best to formulate requests.</li>
</ul>
&nbsp;

Schedule Your 30-Minute Consultation

Need help troubleshooting? Get a 30-minute expert session and resolve your issue faster.

Contact us

OpenAI API 'Request blocked by safety system' - Tips to Fix & Troubleshooting

API Request Validation

 

The API Request Validation tip involves ensuring that the structure, headers, and body content of your API call meet OpenAI’s guidelines. This is about verifying that every part of your request is formatted in a way that the system can process without triggering safety responses.

Content Sensitivity Adjustment

 

The Content Sensitivity Adjustment tip suggests reviewing the language and keywords used in your requests to avoid unintentional triggers by the safety measures. This means moderating any terms or phrases that the system might flag as potentially harmful or sensitive.

Rate Limit and Quota Review

 

The Rate Limit and Quota Review tip is focused on checking if your API call frequency or payload size might be interpreted as unusual or excessive by the safety system. This helps in ensuring that your requests stay within the expected rate and volume parameters.

Engage OpenAI Support and Documentation

 

The Engage OpenAI Support and Documentation tip encourages you to refer to the official OpenAI resources or contact support for additional insights. These resources often offer updated best practices and clarifications to help bypass any safety system blocks.

Client trust and success are our top priorities

When it comes to serving you, we sweat the little things. That’s why our work makes a big impact.

Rapid Dev was an exceptional project management organization and the best development collaborators I've had the pleasure of working with. They do complex work on extremely fast timelines and effectively manage the testing and pre-launch process to deliver the best possible product. I'm extremely impressed with their execution ability.

CPO, Praction - Arkady Sokolov

May 2, 2023

Working with Matt was comparable to having another co-founder on the team, but without the commitment or cost. He has a strategic mindset and willing to change the scope of the project in real time based on the needs of the client. A true strategic thought partner!

Co-Founder, Arc - Donald Muir

Dec 27, 2022

Rapid Dev are 10/10, excellent communicators - the best I've ever encountered in the tech dev space. They always go the extra mile, they genuinely care, they respond quickly, they're flexible, adaptable and their enthusiasm is amazing.

Co-CEO, Grantify - Mat Westergreen-Thorne

Oct 15, 2022

Rapid Dev is an excellent developer for no-code and low-code solutions.
We’ve had great success since launching the platform in November 2023. In a few months, we’ve gained over 1,000 new active users. We’ve also secured several dozen bookings on the platform and seen about 70% new user month-over-month growth since the launch.

Co-Founder, Church Real Estate Marketplace - Emmanuel Brown

May 1, 2024 

Matt’s dedication to executing our vision and his commitment to the project deadline were impressive. 
This was such a specific project, and Matt really delivered. We worked with a really fast turnaround, and he always delivered. The site was a perfect prop for us!

Production Manager, Media Production Company - Samantha Fekete

Sep 23, 2022